Anastasia Danilova

About the speaker:

Anastasia Danilova is the Co-founder of Pinbox and leads the development of the company’s management analytics and customer experience systems. She has more than 10 years of experience in customer service development, process digitalization, and building effective business management systems. For several years, Anastasia headed the Pinbox Client Support Department, developing approaches to customer retention and building long-term relationships with businesses. Today, she focuses on developing the company’s management analytics system, implementing KPIs, financial indicators, and performance metrics that help business leaders make data-driven decisions rather than rely solely on intuition. Anastasia is also a regular speaker at industry conferences focused on marketing, digital, and reputation management.